Last updated November 19, 2025

Terms and Conditions

Welcome to our “Platform”: HitsTheSpot! We are dedicated to providing you with personalized dining recommendations to enhance your culinary experience. However, to ensure transparency and a clear understanding of our services, please carefully read this Terms and Conditions . Your use of our platform means you agree to the terms mentioned herein.

These Terms of Service (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the “Platform” (including its web application, iOS and Android mobile applications, pages, extensions, and any other related interfaces or versions) .

Application Features

These Terms are effective for all existing and future customers, including but without limitation to users accessing restaurant listings, viewing dining options, and making reservations through the Platform. Some additional features of Our Application are:

  • Discover New Food providers (restaurants, bars, cafes, bakeries, food trucks, caterers, etc)
  • Tracking restaurant visits and places you want to visit, food you ate and analytics of this data (linked to your preferences and health choices)
  • Sharing experiences and collections with followers on a social feed through posts and reviews (images, videos, food orders and text)
  • Smart suggestions based on what you like so far
  • Tracking restaurant visits and reservations collaboratively with friends
  • Follow friends, influencers and restaurants

Important Notes

  • By accessing the Platform , developed, operated, and maintained by Vitely Ventures Private Limited (“Vitely”, “We”, “Us”,“Our”), a company registered under Indian Laws with its registered office at: 3/4th Floor, II, Judges Bunglow Rd, opp. Pushparaj Tower, Sumeru, Bodakdev, Ahmedabad, Gujarat 380054, you agree to be legally bound by the following terms and conditions. These terms govern your use of the Platform and the services provided by Vitely Ventures Private Limited.
  • Before you use the Platform, you must read all of the terms and conditions ("Terms") herein and the Privacy Policy provided on the Platform. By using the Platform, you confirm your acceptance of these Terms. If you do not agree, please do not use the Platform.

Definitions

Customer

"Customer," "You," or "Your" refers to any person or entity accessing or using the Services provided by Vitely. A Customer is someone who uses the Platform to explore, view, make reservations, share, display, host, or publish information related to dining options or make usage of the application for any or all of the features mentioned above which are available in the Platform. This also includes users managing their restaurant profiles or interacting with restaurant listings.

Content

"Content" encompasses all forms of data and information, including but not limited to reviews, images, audio, video, dining preferences, and other user-generated information.

  • "Your Content" or "Customer Content" means any content you upload, share, or transmit to or through the Platform, such as reviews, ratings, images, messages, profile information, and any other materials displayed in your account profile. Such reviews, once uploaded, may be stored by the Company and used, displayed, reproduced, or otherwise utilized by the Company for its business purposes, subject to applicable laws and privacy obligations. Other user-generated content shall be governed by the privacy settings selected by the user (such as “only me,” “followers,” or “everyone”), which the user acknowledges may be modified or updated by the Platform from time to time.
  • 'Vitely Content' means content that Vitely creates and makes available in connection with the Services, including but not limited to visual interfaces, interactive features, graphics, designs, software, algorithms, aggregate ratings, reports, and other usage data.
  • 'Third-Party Content' means content that originates from parties other than Vitely or its Customers, such as restaurant partners, affiliates, or external providers whose content is displayed on the Platform.

Restaurant(s)

"Third-Party Content" means content that originates from parties other than Vitely or its Customers, such as restaurant partners, affiliates, or external providers whose content is displayed on the Platform.

Eligibility

Age Requirement

You must be at least 18 years of age to use the Platform. Users below 18 years are strictly not allowed to use the Platform.

Legal Capacity

By using the Platform, you represent and warrant that you are fully able and competent to understand and agree to these Terms, and that your use of the Platform complies with all applicable laws and regulations in your jurisdiction.

Compliance with Laws

You agree to use the Platform only in compliance with these Terms and applicable law, and in a manner that does not violate the legal rights of Vitely or any third party.

Account Registration

To access the features of the Platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify Vitely of any unauthorized use of your account or any other breach of security.

Termination of Access

Vitely reserves the right to suspend or terminate your access to the Platform at its sole discretion, including but not limited to situations where you violate these Terms or engage in conduct that is harmful to other users or the Platform's operations.

Description of Services

  • Vitely provides a platform that suggests dining options and restaurant recommendations based on user preferences, including cuisine, location and allergy information provided by the user, discover new food providers (restaurants, bars, cafes, bakeries, food trucks, caterers, etc.) , track restaurant visits and places you want to visit along with the food you ate and analytics of this data linked to your preferences , share experiences and collections with followers on a social feed through posts and reviews (including images, videos, food orders, and text), receive smart suggestions based on your likes, track restaurant visits and reservations collaboratively with friends and follow friends, influencers, and restaurants.
  • The Platform does not provide delivery services.
  • Users can make reservations through the Platform, but Vitely is not responsible for the quality of food, service, or other aspects of the restaurant experience.

User Registration

  • Users must create an account to access the Platform services. You are responsible for maintaining the confidentiality of your login credentials.
  • Users agree to provide accurate and complete information during registration and maintain its accuracy.

USER RESPONSIBILITIES:

  • Users must ensure the accuracy of the information they provide on the Platform.
  • Users must use the Platform for lawful purposes only and must not misuse or manipulate the platform.
  • Vitely reserves the right to suspend or terminate user accounts in case of misuse or fraudulent activities.

PROPRIETARY RIGHTS:

  • You acknowledge and agree that Vitely owns all legal rights, titles, and interests in and to the Platform and the Services offered herein, including any intellectual property rights which subsist in the Platform, technology, and other intellectual property rights (whether those rights are registered or not, and wherever in the world those rights exist).
  • All Vitely content displayed on the Platform is the sole property and is in the exclusive right, title, and ownership of Vitely.
  • The trademarks, logos, designs, and service marks (“Marks”) displayed on this Platform are the property of Vitely. Users are not authorized to use any of the company's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features without written consent.
  • Users must respect the intellectual property rights of Vitely, its partners, content providers, and third parties while using the Services. Any unauthorized use, modification, reproduction, or distribution of the Platform content is strictly prohibited.

THIRD-PARTY SERVICES:

  • Our platform may contain links to third-party websites or services. These are provided for your convenience, but we do not endorse or guarantee the accuracy of any third-party content.
  • Vitely is not responsible for any third-party content, products, services, or practices. Accessing third-party links is at your own risk.

INTELLECTUAL PROPERTY RIGHTS:

  • All content on the Platform, including text, graphics, logos, and software, is the property of Vitely and is protected by copyright and trademark laws.
  • All content on the Platform, including text, graphics, logos, and software, is the property of Vitely and is protected by copyright and trademark laws.

LIMITATION OF LIABILITY:

  • Vitely is not liable for any loss, damage, or injury resulting from the use of the Platform or reliance on its recommendations.
  • The Platform provides restaurant and/or food suggestions based on user data, but Vitely does not guarantee the safety or quality of any restaurant.

TERMINATION:

User-Initiated Termination

You can delete your account at any time by contacting us via the "Contact Us" link at the bottom of every page or by following this process: Go to Profile > Setting > Delete Account > click on the 'Delete Account' button and ceasing further use of the Services.

Company-Initiated Termination

Vitely reserves the right to terminate your use of the Services and deny you access to the Services in our sole discretion for any reason or no reason, including your: (i) violation of these Terms; or (ii) lack of use of the Services. You agree that any termination of your access to the Services may be affected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and/or bar any further access to your account or the Services.

MODIFICATIONS TO TERMS:

Vitely may update these Terms at its discretion. Users will be notified of any changes, and continued use of the Platform constitutes acceptance of the updated Terms.

JURISDICTION:

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat, India.

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.ve jurisdiction of the courts at Ahmedabad, Gujarat, India.

For any queries, please contact us at:

Email: contact@hitsthespot.com

Disclaimer Policy

This Disclaimer Policy governs your use of the website, mobile application, services, products (collectively referred to as "Platform"), and any other offerings provided byVitely(hereinafter referred to as " Company","We" "our,"Our" orUs"). By accessing, using, or continuing to use our website, application, or services, you agree to be bound by this Disclaimer Policy. If you do not agree, please discontinue your use immediately.

1. INFORMATION ACCURACY

General Information

  • All information provided on our website, application, or through our services is offered in good faith and is for general informational purposes only. We strive to ensure the accuracy, reliability, and completeness of the information. However, we do not guarantee that the information is always current, accurate, or error-free.
  • Our restaurant/Partners suggestions are based on user preferences and data/information provided by users. While we strive to recommend suitable dining options, users are advised to verify all restaurant details, including menu options, pricing, and health and safety measures, directly with the restaurant.

No Professional Advice

  • The content provided through our platform, including restaurant suggestions, is based on user preferences and is not intended to substitute for professional advice, including but not limited to medical, dietary, legal, or financial advice.

User Reliance

  • Any reliance you place on the information available through our platform is strictly at your own risk. Vitely disclaims all liability for any loss or damage resulting from your use of this information.

User Obligations

Compliance with Terms

Users must comply with all terms and policies of Vitely while using our services. Unauthorized use of our platform may lead to suspension or termination of access.

Accurate Information

Users must ensure that all personal, health, and allergy information provided on the platform is accurate, complete, and up-to-date. Vitely is not responsible for any adverse outcomes arising from inaccurate user-provided information.

User Responsibility for Allergies

Users are responsible for accurately providing their health and allergy information. Vitely is not liable for any adverse reactions resulting from consuming food at recommended restaurants.

Prohibited Actions

Users are strictly prohibited from:

  • Copying, modifying, distributing, reproducing, or using any of our materials without written consent.
  • Accessing or attempting to access unauthorized sections of the platform.
  • Using the platform to transmit harmful code, viruses, malware, or other malicious software.
  • Engaging in any form of data scraping, harvesting, or unauthorized data collection or uploading any kind of explicit or sensitive content that may be illicit or abusive in nature.

Intellectual Property Protection

Ownership of Content

All content on our platform, including but not limited to text, graphics, images, logos, videos, audio, software, design elements, and user interface, is the exclusive property of Vitely or its licensors.

Trademarks and Logos

The trademarks, logos, and service marks displayed on our platform are the registered and unregistered marks of Vitely. Unauthorized use of these marks is strictly prohibited.

User-Generated Content

Users who upload, share, or post content on our platform grant Vitely a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.

PROHIBITED ACTIVITIES

Misuse of Services

Users are prohibited from engaging in any activity that may harm, disrupt, or compromise the integrity of our platform or services. Prohibited activities include, but are not limited to:

  • Attempting to bypass security features of the platform.
  • Engaging in fraudulent or deceptive practices.
  • Posting defamatory, offensive, or illegal content.
  • Harassing or abusing other users.

Restricted Access:

disclaimerRestrictedAccess

  • Access or attempt to access accounts of other users without authorization.
  • Interfere with the performance of our services.
  • Reverse-engineer, decompile, or disassemble any part of our platform.

Limitation of Liability (Disclaimer)

No Warranty

Our services are provided "as-is" and "as available," without any warranties, express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Service Interruptions

While Vitely makes every effort to ensure that our platform operates smoothly, securely, and without errors, we do not guarantee that the platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Vitely shall not be liable for any losses or damages arising from service interruptions or technical issues beyond our reasonable control.

Limitation of Damages

To the maximum extent permitted by law, Vitely is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services.

Indemnity

User Responsibility

Users agree to indemnify, defend, and hold Vitely, its directors, officers, employees, and agents harmless from any claims, liabilities, losses, damages, or expenses (including legal fees) arising out of:

  • Your use of our platform.
  • Violation of these terms by you.
  • Inaccurate information provided by you.
  • Violation of third-party rights by you.

Third-Party Services and Links

External Links

Our platform may contain links to third-party websites or services. These are provided for your convenience, but we do not endorse or guarantee the accuracy of any third-party content.

Third-Party Liability

Vitely is not responsible for any third-party content, products, services, or practices. Accessing third-party links is at your own risk.

Data Collection and Privacy

Personal Data Collection

We may collect personal data, including registration details, location details, food related posts – images and reviews, time and details of restaurants visits, Order details, other users they go with, images (potentially of people), dining preferences, reviews, and customer support queries..

Data Usage

Collected data will be used to enhance user experience, provide recommendations, process payments, and communicate with users.

Data Protection

All collected data is stored securely and processed in compliance with our Privacy Policy or through the Profile Section in Settings Option.

Termination

User-Initiated Termination

Users may terminate their accounts at any time by contacting our support team or through the “Settings” tab of the Platform.

Company-Initiated Termination

We reserve the right to terminate or suspend access to our platform for any user who violates this Disclaimer Policy or any other applicable terms or without providing any reason thereof.

Modifications to this Disclaimer

Right to Modify

Vitely reserves the right to update, modify, or amend this Disclaimer Policy at any time. Users will be notified of any significant changes, and continued use of the platform constitutes acceptance of the modified policy.

Governing Law and Jurisdiction

Applicable Law

This Disclaimer Policy is governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles.

Jurisdiction

Users agree to submit to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat, India, for any disputes arising out of or related to this Disclaimer Policy.

ACKNOWLEDGMENT AND AGREEMENT

User Consent

By accessing our Platform or using our services, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer Policy.

Contact Information

We are here to help! If you have any questions about this Disclaimer Policy, our services, or need assistance, feel free to contact our support team. Your satisfaction is our priority.

Email

contact@hitsthespot.com

Address

3/4th Floor, II, Judges Bunglow Rd, opp. Pushparaj Tower, Sumeru, Bodakdev, Ahmedabad, Gujarat 380054

If we make material changes to these Terms, we will notify you via in-app message or email before the new terms take effect. Please review this page periodically to stay informed about your rights and responsibilities.

Version 1.0 | These Terms are governed by the laws of the Republic of India, and courts at Ahmedabad, Gujarat, India shall have sole and exclusive jurisdiction.